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Compromise, they say, is an art that takes time to master, but one that is surely worth mastering. In the world of auto insurance, the arts of compromise and negotiation are probably most common employed at the period when it is time to appraise the damage sustained by your automobile in a car accident. You may have a repair shop that you use frequently or prefer and the insurance company may make its own recommendations. Finding an auto body shop that satisfies everyone, both you and your insurance company, requires a bit of cooperation and communication between both parties.
One thing to remember is that insurance companies can only make recommendations, but they can't actually force you to go with any body shop they name. So if you don't have an auto repair shop that you go to regularly, you may consider your provider's recommendations. Or you can ask for referrals from family and friends regarding the shops they patronize.
Insurance companies are mandated by law to pay the reasonable costs involved in repairing your vehicle if you opt to have it done at the shop of your own choice. The key word here is "reasonable". If all the repair work that needs to be done is just a small paint job or fixing a small dent, then obviously the insurance company would balk at paying fees that would run into the thousands of dollars. Insurance fraud is rampant and it is understandable that providers would take steps to protect themselves and their policyholders.
Finding an auto body repair shop that satisfies everyone is a part of the claims processing stage and should not be taken lightly. Whether you go with an insurance company's recommended body shop (some providers say that your claim will be settled quickly and you'll get your car back sooner) or you decide to exercise your right to use a shop of your choosing, always be in constant and clear communication with your provider. This will help facilitate the repair of your car and leave both parties with a sense of a job well done.
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